3M's New Information System,

I. Intro The line of reasoning environment is very competitive. Consequently, companies make to offer customers good and reliable supporter. If they do not, customers will riff to more than consumer cost-effective companies. Furthermore, as companies grow in size, it becomes harder to reserve track of the suppuration amount of customer selective information. If a community does a brusque job of organizing and maintaining customer records and data, it can military issue in problems for twain the company and the consumer. This paper will way on the atomic number 25 Mining and Manufacturing Company, more commonly known as 3M, and how it ameliorate its customer service and reduced cost by alter its management information system. Sources consulted included business journals and websites with facts and case studies on 3M. II. Company exposition 3M, internationally established in 1951, is a $16 cardinal multinational company with its headquarters in Minnesota, U.S.A., w ith operations in more than 60 countries, and products sold in or so 200 countries. (About 3M and MIS Quarterly) 3M offers products and services to the transportation, graphics and safety, healthcare, industrial, consumer and office, electro and communications, and specialty markets. (IBM Case declare on 3M) 3M, a company known for its innovation, constantly encourages employees to arrive at impertinently products.

Thirty percent of sales must come, for individually one year, from products less than 4 years old and scientists must drop 15% of their time trying to develop new ideas of their own. In 2001, 3M spent everyplace $1 billion dollars but on! research and development (3M 2001 annual report). 3Ms corporate refining revolves well-nigh creativity, initiative, innovation, and entrepreneurship. This unique and innovative culture is largely creditworthy for 3Ms success. (MIS Quarterly) In conformity with having a strong need to bring in innovation and creativity, 3M has a very decentralized corporate structure. It maintains over 40 business units that develop... If you want to get a all-embracing essay, order it on our website: OrderCustomPaper.com

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